FAQ

Pre-order fabric turnaround time

Please expect around 8 to 10 weeks from the close of Pre-order for the fabric to reach your designated address. Due to COVID-19, there has been nationwide delays in speed of shipping, however you will be provided with tracking number once we dispatch your order from our studio.

Returns

We accept returns if the fabric you receive is faulty or damaged. You need to contact us within 14 days of receiving your parcel, and the fabric must be in new, uncut, and unwashed condition. 

Please choose carefully before committing to purchase as we do not accept return due to change of mind.

Preorder Run

We will be adding a whole new range of designs with every round of pre-order we open.

Bulk order

Please contact us at smittencotton@gmail.com for bulk order enquiry.

Disclaimer

We aim to represent the actual colours as accurately as possible, however different monitors may display colour profiles differently.

Please note that there might be slight variation in colour and size in every print run. 

A slight variation of colour may also occur when you have the same design printed in various different bases as different material composition responds differently to the ink.